Frequently Asked Questions

What are the check-in/check-out times?

Check-in time is between 10am - 8pm. In case of a late flight arrival, please notify us well in advance, so we can make arrangements for welcoming you. Check-out time is 12:00 pm. Late check-outs are sometimes possible, however a fee may apply.

How many people can KMEC accommodate?

Based on all accommodations, we can lodge as many as 30 guests, not including camping. We also coordinate outside B&B rooms for overflow.

When is rainy season? When is the best time to schedule a workshop?

KMEC enjoys Hawaii's ideal climate: Light ocean breezes, sunny days, pleasant year-round temperatures (65-85°F) and occasional tropical showers. You may schedule your retreat any time of the year.

Will my cell phone work at KMEC?

AT&T phone and data works fine at KMEC. We have poor Verizon reception and other carriers vary. Skype works well here, as well as any other wifi connected forms of communication. We do not have a land line onsite.

How about Internet or wifi? Can I check email at KMEC?

Wireless internet is available in many areas of the property. Usage is free. There are plans soon to extend wifi coverage to the Ocean Vista Cabin. The Dragonfly Cabin does not currently have wifi or internet, however common spaces around the upper village do. Large downloads are strongly discouraged (it slows down bandwidth for everyone).

How about wild animals and creatures?

KMEC celebrates life in its myriad forms. We live in harmony with the jungle environment, which means you will probably encounter harmless creatures such as spiders, geckos and occasionally mongoose. We have the least amount of mosquitos on this side of the island due to our constant trade winds, and we do provide 100% natural repellents if you need it. Our accommodations are simple and comfortable, with no televisions or phones.

Is smoking permitted at KMEC?

We ask that you would kindly refrain from smoking on property. If you do smoke, perhaps enjoy the beautiful one way Mango road, its only a half mile to the ocean  :)

Do you provide transportation to and from the Hilo airport?

We offer affordable transportation for our guests. The price is dependent on the number of people in your group and number of trips necessary. Contact us for a quote on an airport pickup. The regular taxi rate is about $80 total for 6 passengers in our 7 seater minivan. The cost of pickup and drop off for your participants is NOT included in our group rates unless specified to be included.

Do I need to rent a car?

We are located 30 minutes from the nearest town. There are many natural attractions in the vicinity. These can be visited by arranging a paid adventure with our guide. If you prefer to explore on your own, renting a car from the airport is a good option. We recommend our group leaders have access to a car for their events. 

Are children welcome to KMEC?

Children are always welcome at KMEC. However, we do not provide childcare. We can provide contact information for several reliable childcare providers in the area.